Premier Lighting & Decor Vancouver | Terms & Conditions
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Terms & Conditions


All pricing exclude taxes of any kind which will be itemized separately if applicable.
All prices and specifications are subject to change, upon notification, prior to the acceptance of the order.
All Quotes are only valid for 60 days after issue.

All accounts are subject to a credit check prior to open terms being extended.
Payment terms are net 30 days. C.O.D. orders are net. Compounded interest at a rate of 2% per month will be charged on overdue accounts. (Annual rate 26.38%) Orders placed on past due accounts are subject to credit hold. All merchandise remains the property of Premier Lighting Ltd. until paid for in full.

All orders are subject to acceptance and approvals by Premier Lighting Ltd. Orders for custom fixtures may be subject to a minimum of 50% deposit prior to the commencement of production. Custom orders requiring die charges are subject to payment of the die, prior to the commencement of production.
Premier’s policy is to sell wholesale only. Orders will only be accepted from qualified wholesale accounts with Provincial Tax numbers and/or GST numbers, or for shipping out of Canada only. Note: Production will not be scheduled until a written release, and/or an applicable drawing is received in Premier’s office. Quoted delivery schedule will begin at this date.

The minimum order accepted is $250.00. Surcharge for orders under $250.00 is $25.00, if accepted.

All orders are F.O.B. Premier Lighting Ltd., Burnaby BC, Canada unless specifically quoted on a prepaid basis.
Prepaid freight to outside of Canada does not include any customs declarations and/or applicable taxes or duties.
All merchandise is delivered to the carrier in good condition. Premier’s liability ceases upon acceptance by the carrier.
All claims for damages and/or shortages must be claimed from the carrier by the consignee within 7 working days.

Order cancellations will be accepted only if made in writing and received prior to commencement of production unless the order is for made to order items for which a cancellation charge will apply. Custom made and/or special orders may not be cancelled after release of the order to the production department. Cancellation of orders after being processed for shipping will be subject to restocking charges and will be treated as returned merchandise.

Merchandise will not be accepted for return unless prior written consent is issued in the form of an RMA from Premier Lighting Ltd. The RMA will be issued only at Premier’s discretion. Stocking items for which Premier has no liability will be subject to a 30% restocking charge if returned. Freight on returned items must be repaid by the customer to Premier’s Burnaby, B.C. premises. Custom orders cannot be returned unless special permission is given and an applicable restocking charge predetermined. Custom made merchandise and/or special orders with custom paint etc. may not be returned except under the warranty policy as stated below.
The return of goods RMA signifies acceptance of the applicable restocking charge by the client. A copy of the RMA must be enclosed with any returns.
If goods are not received within 30 days of the RMA being issued the RMA will be cancelled.
Returned merchandise must be in new condition and must be listed in the current price list. All returned fixtures are subject to inspection. Damaged merchandise will be credited at salvage value or less the cost of repairs, if accepted.

All fixtures and products manufactured by Premier Lighting Ltd. are warranted to be free from defects in workmanship and materials for a period of one full year from the invoice date, unless otherwise stated in the catalogue.Our warranty covers only the replacement or the repair of the defective parts for the original purchaser, at Premier’s discretion. Replacement items not yet returned to Premier will be invoiced for inventory control purposes. Credit will be issued upon receipt of the returned product. Client(s) are liable for replacement costs until returned product is received.Premier Lighting Ltd. reserves the right to issue credit and repair or replace defective merchandise, upon receipt of written notification by the purchaser of the alleged defect, within the warranty period. Premier Lighting Ltd., further reserves the right to testing, examination, or to any other proof of defect satisfactory to Premier Lighting Ltd.
Premier’s warranty is in lieu of all other warranties, expressed or implied. Premier Lighting Ltd. assumes no responsibility for labor costs in connection with the installation, removal or replacement of warranted products or for any consequential damages, including freight costs. All lamps, ballasts or other electrical components carry their respective manufacturers’ warranty only. Faulty ballasts must be returned to their manufacturer for testing before credit is issued.

Premier Lighting Ltd. assumes no responsibility for the installation of their products.
Installation of these products should only be made by qualified personnel and the use of these products should meet all regulatory codes and requirements.